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I bought a voucher online for an eyebrow was or tweeze. But wahanda contacted me the deal was not available anymore and I had to ring the salon for further queries and reschedule my appointment. So I did. They haven't phoned me back jet so still waiting to go down to get my brows tidied. Maybe not the best customer service from this place.. I have been to Banatyne spas before and allways received good excellent service in the past.