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The building is large, open and airy. We were made welcome and shown around by a smiley faced young lady. we ordered lunch and were remembered by the young man who took our order and it was ready and waiting for us (and very tasty). Although busy as a hole, the pool sauna, steam and jacuzzi area was reasonably quiet and we could use everything as we wished apart from the jacuzzi. There were 2 small jacuzzis and one was broken (and had been for 3 weeks according to a member) but this didn't affect us.
The facial we had was excellent, relaxing and done very professionally. We left feeling totally relaxed and floating on air!!