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Smilepod - Canary Wharf (Canada Place Shopping Mall)

I have been visiting Smilepod Canary Wharf now for some time (every two months actually as a smoker and drink black tea) and each time I go always rebook. However this time made the mistake of having the last appt of the evening and even without having my treatment payment is demanded.due to being the last appt .. I wasn't even asked if I wanted to rebook. My treatment no way reflected the £85 fee I was charged .... the dentist had trouble with the instruments used and in no way did the polish expected so ended up at the end saying my teeth don't feel clean. She did offer for me to come back but by then so upset left. Smilepod have since phoned but I missed the call no message was left for a Manager to call back to and passing by on a daily basis I only see the same receptionist so refuse to deal with her. Am sick of being asked if I want whitening and do I use an electric brush - surely these answers should be on my profile.

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