Does it offend you?
We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.
Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.
If this is your business, see also our.
Visited Aug 2012
I bought Brazilian Keratin treatment with hair cut on Groupon for £69. I was very sceptical after reading some very negative reviews. I have had BB number of times before and had some good and some bad treatments. I was very pleasantly surprised with the overall experience today. On my arrival the receptionist was friendly asked me to take a seat and offered a selection of drinks. My stylist today was Inesa. She was very nice. I am usually a fussy customer, always keeping an eye on my hair stylist and voice my opinion if unhappy. Today however she was so precise that I just ended up reading a magazine. I felt very much looked after and didn't need to be checking what my stylist was doing. My hair is thick and long and took some time for the treatment to be done, but Inesa went over and over each section until my hair looked perfect. I then asked for hair cut, just a trim and tidy-up but she double checked with me how much I wanted to have cut before proceeding. I was impressed by the hair cut in particular (had cuts before in Rush, Toni & Guy, Headmasters and many other expensive salons but was never 100% satisfied). My hair looks healthy and sleek after the cut, Inesa was really nice and sweet and advised me on colour products and how to condition my hair between treatments. ....As for the Brazilian keratin treatment, I need to wait until tomorrow to wash and see the results....but overall I will be definitely coming back for haircut, if not anything else. :) One happy customer here!