Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Très MediSpa at The Chelsea Bridge Clinic

Verified (?) Visited Apr 2012

Venue is quite small and in the basement of an hotel. No problem with that but as a result there are no proper changing rooms but only a toilette and its entrance.
In the Sauna we feelt a bit claustrophobic. Steam room, swimming pool, massage room and relaxing room are ok.

Staff was ok: when booking I was dealing with a very pleasant lady from the reception. Once there there was another less friendly girl who had an annoyed attitude.

The most disappointing fact is that there is no way to dry your hair with an hairdryer (nor to shower before leaving) and we were not notified of this in advance.
The explanation received was that the spa was designed for the hotel guests (but still, somebody could have pointed at an earlier stage that these facilities were not available ....)

Treatments (my friend and I went both for the massage) last effective 20 minutes and not 30.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.