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Inner Beauty LTD

Visited Apr 2012

My lovley husband brought myself and my wonderfull friend a day visit and spa package from this 'exclusive' womens only gym. Knowing my husband had spent atleast a good 400pound on us i was looking forward to this lovely relaxing day to chill out, how wrong was i......
We decided to come to the gym preatty early as we knew we had a long day ahead of us i was greeted at reception by a lovely young girl who obviously didnt know wheather she was coming or going, we was no where to be seen on the computer screen to have a induction or beauty treatments! the young girl called the manager up on the telephone to explain the situation and to much to my suprise the manager said we had to wait half an hour until one of the gym instructors had finished her class, very angrey at this me and my friend decided to let the situation go over our heads as we was looking forward to such a wonderfull day.
We was taken round to the 'changing room' in which my description was a carboard box the stench in this changing room of B.O was unexplainable! no shower curtains and the rubbish on the floor was disgusting.
3hours later me and my friend had the most wonderfull workout which to my suprise the gym instructor helped us out but had a stinking attitude, we then decided to take 20mins sauna time before out beauty treatments started, we layed there for 5mins total bliss! until some awfull asain music was blaring i felt like i was in a nightclub this however was not relaxing.,..
After 20mins the beauty therapist come round and collected my friend and i, the therapist then told us they didnt have enough time to do the massage facial lux mani and pedi so we had to choose out of the mani or pedi this was also unexceptable as my poor husband paid such a great deal of money grr! But i do have to say my facial and massage was lovely until she came to the mani and pedi, put it this way my 3year old daughter could have done better, after such an awful day at reception i was the greated by a lady which called her self a 'manager' i explained the situation she gave off the attitude that she really could give two after all this lady had taken my husbands money she then begun raising her voice at me which i feel is very unprofessional after all charging £50 for 2 treadmills and a skipping rope is a rip off dont be fooled!

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