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the staff were very friendly and helpful, the whole experience was fantstic from start to finish there is nothing that could have been better, the place is outstanding and very big inside, there are 2 jacuzzis, around 3 steam rooms 3 saunas swimming pool, ice cave, foot massager tropical showers ice blast showers the list goes on, after we had a 3 course meal it was sublime, i would say it has been the best spa experience i have had would highly recommend and i will difinatly will be going again.