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Verified (?) Visited Mar 2012

There was some confusion as to what the voucher entitled me to. It was referred to as a Guinot express facial which I understood to be a choice of Guinot. I had had a Guino express elsewhere and this is a lifting and toning facial with the use of a machine. The actual facial given was not very good and hardly worth the bother because I could have done it at home. There was a cleansing and simply the application of creams. Afterwards, my skin felt taught and looked older.

I think it needs to be set out clearly what the voucher entitlement is. It was also stated on the voucher that I could have a further treatment at a 50% discount but this was declined. I was encouraged by the therapist, who had set up a room of her own in an established beauty salon, to book for an actual anti-ageing facial and I agreed to this. I am afraid that when I considered the matter, I cancelled it because I did not possess the confidence that it would live up to its description.

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