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A few hiccups when we arrived - couldnt find our booking but we did still receive our treaments as they promised and very very apologetic, relaxation room was unavailable until 12 which was a little annoying but again they offered complimentry drinks, and then the pool was out of action over the lunch period due to maintenence but other than that the experience was lovely, very relaxing, staff extremely welcoming and helpful. Meals were very nice but glad ours were included in the deal otherwise would have been very costly! We also found out that all treatments were half price on a Fri if you were a hotel guest so we were very pleased we had stayed over on thursday as this meant we could squeeze in more treatments before we left! We took advantage of the bus service straight into Cambridge(5 min walk to bus stop) and left the car at the hotel for the day. All in all a lovely stay and a welcome treat.