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Treatments were excellent, staff friendly but allowed you to have quiet time to relax.My sister and I really enjoyed relaxing treatments. Very disappointed in pool area. It was advertised as a luxury spa..... The pool was full of teenagers, total rabble. Not a problem if you weren't expecting a relaxing quiet spa retreat. The sauna, well it simply was like sitting in a cupboard. The jacuzzi was so small two people filled in, bit like a large bath. This is not an exaggeration. Pictures of pool area was clearly shown from another hotel as it was not what we expected at all. To leave on a positive we had a lovely lunch and cream tea and the staff were very helpful.