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On arrival we (mum and sister) were greeted and hugs were given as my sister and mum had already experience the spa facilities and treatments, and this time it was my turn. We were show around the facilities - very nicely decorated, airy and clean. Then we were given our keys to our personal lockers and met our therapist - who again were courteous and very friendly. I enjoyed my treatment and the aftercare given, as well as the relaxation room - rocking in the cocoon relaxers was amazingly tranquil. I used the steam and saunas together with the swimming pool. The whole day was just right for my mum's leap year Birthday. Thank you for a lovely day.......