Download our free Treatwell app.
We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.
Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.
If this is your business, see also our.
This is by no means a spa, it is a leisure facility within a hotel and is a poor one at that!
We didn't even use the pool as there was nowhere for us to relax in our robes as the 4 loungers that were there were occupied.
The treatments that i had (facial and massage) were mediocre at best. Firstly the couch was wet when i came to get on it, when i asked the therapist to change the towels completely this was met with reluctance.
The massage was very weak, it was 20 minutes of the same moves over and over again, so i didn't feel relaxed, just bored! The facial was also the same, i got the impression that my therapist was either new to the facility or newly qualified, her technique was very basic and her pressure far too light (which i did ask for firm) i left the treatment room with the face mask still on my face and feeling very annoyed that i had only received maybe 40 minutes worth of treatment (it should have been an hour)
The prices and facilities for lunch were also poor, I paid £9.95 for a greek salad that was shocking and as a result i obtained a refund for this.
A very disappointing purchase that i would not recommend to my friends!