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Great personalised service, they even accomodated my tardiness. Beautiful relaxation area overlooking the river & the O2. We did the 'Spa in the City' package which is fantastic value and guaranteed relaxing afternoon, no rush between treatments and they allow you to stay as long as you please in the spa area.
The experience showers were fun, steam room was quite nice. However, the sauna was not warm enough and the 'ice bath' machine was broken.
Overall a lovely treat, this was my second time and I'd go again.