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Brand new Spa that just opened 4 days ago, booking was so easy, Nicola the Spa Manager was so helpful. She communicated in a timely fashion, arranged parking with The Cube Hotel (optional extra) and was there to welcome us too.
We couldn't at first find the entrance to The Cube Spa but soon got there. We packed our bags in the lockers and were shown around after filling in the medical/registration forms. At first I thought it was a bit small, however once you get started, the relaxed atmosphere makes you realise small is good, cosy and friendly.
The gym had sufficient equipment, access to drinks and always staff available if needed.
The pool, although small was great since I had no intention of swimming, just using the jet spas. The dry sauna made out of pinewood smelt calming and you could add more water to pump up the heat. The steam room was lovely and hot, in fact some found it too hot, complained and staff investigated the matter within minutes.
At first I did not like the idea of waiting in reception (in my gown) for my therapist but it really did not matter since I loved the drinks machine. It supplied fruit flavoured still water that was very refreshing (choice of plain, lime, strawberry, raspberry and more).
The Spa area had lovely cocoons hanging off the ceiling, great experience after the treatment. I had the Green Tea body scrub and Facial, which was relaxing and made my skin incredibly soft and smooth.
Back to the Pool area, we chilled, slept and drank lots of water! The Spa supplied a super soft towel, gown and slippers. The showers supplied shampoo and conditioner. Hair dryers and extra sockets for straighteners too. I could not reach the hanging space at the top of my locker so a stool would have been useful.
The staff were amazing, busy, yet always stopped to talk if you wanted to. I believe we naturally relax at a Spa day so having friendly staff, access to them if anything is needed and everything operational makes its unique, special and worth going back to.
So I am returning next month. Thank you to all the staff, especially Nicola and Joanne. They mingled with all of us (mum and sister) and we just had a laugh!!