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This fitness first has lovely friendly staff and a good welcome on most days.
The equipment however lacked. My friend and I could often not go on a cross trainer or bike next to one another as the equipment was either broken down or had a fault (heart monitor or headphone sockets didn't work)
The classes we booked into were poor compared to other gyms, as there is no mic for the instructor to give you motivation or prompt you for a change of move, so people were hopelessly following.
However, the great thing about this gym is the staff. They are always willing and wanting to help. So 5* to them. Shame the lack of equipment lets them down.