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I have visited this place before, so I knew the Rose Facial would be a lovely experience. I was not disappointed. It was a different therapist, but just as good as before. You also get a relaxing hand & arm massage during the face mask, and this is a lovely treat with the facial. Yes, you have to ask at the hotel reception for a key to get into the health club/spa, but once that's figured out, there's no problem. It's just a shame I can't find the same deal again on Wahanda. I would highly recommend the Rose Renewal Radiance facial.