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My mother and I went for a massage and facial that was supposed to be done at the same time. Unfortunately a therapist had just fainted so we ended up being done one after the other which was not what we were wanting as we both had an hour to hang around on our own but these things happen! Ambiance and atmosphere was perfect. The therapist, Sabi, was amazing. I have had facials and massages from many people all around the world and she was the best therapist I have ever had. Her massage was a hot stone massage for 30 mins and the facial was for 30 mins also but she was so good it felt like it was for much longer. I would go back just for her, my Mum also had her and agrees! We got to use the facilities which were quite disappointing. Sauna, steam room and pool were a bit dark and dingy. Not worth the "£25" stated. We were then escorted to have our afternoon tea. Views of Westminster and Big Ben and we had the place to ourselves. The afternoon tea was a nice selection of sandwiches and cakes which were ok. Really glad we went as it was enjoyable but I would only go back for a treatment as it wasn't worth the facilities and afternoon tea. Overpriced even on deal.