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The Bannatyne Spa Solihull
Visited Nov 2011
When booking your day make sure you find out about available classes as you need to book a week in advance. I was not told about this and the few classes there were were booked , also there wasn't anything of any real high energy.
The reception staff need more "guidance" as the attitude could have been better (a bit "rude" at times). It also appears that they are supposed to do everything from reception to snack bar.
As a spa "experience" i expected to have towels provided but these were at an extra cost, and also water available other than the1 glass offered after the massage.
i did not feel inclined to pay for a lunch in a very congested area by reception.As another reviewer stated certain areas could do with a re-vamp.
The treatment was ok.
All in all it was not a Spa experience "day" though I did feel relaxed after my massage.