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This is totally my favorite Spa and i try go least once a year . Staff and welcome was outstanding and was amazed by the overall spa . The candle pool is awesome could stay in there for hours , my treatments were lovely and therapists very professional. The only negative was when we stayed overnight , when we had dinner the hall was cold , and when we went up to our room it was even colder only to discover the heating had broke , we was brought heaters in the end.