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This spa is tucked away, but don't let the location deter you. The experience is fabulous, and you are bound to feel that you are a world away from the hectic pace of London. My friend and I arrived early and received a warm greeting from the friendly staff. We were then given lovely light and soft cotton robes and fluffy towels and shown to the changing rooms which were very clean, spacious, and secure (we kept our valuables in lockers)
Between treatments, we relaxed on heated beds in the relaxation room, where we could see the river and the millennium dome as part of its panoramic view (don't worry, there are blinds so no one can see in!) It was very quiet and there were complimentary glasses of water and a selection of herbal teas. My only complaint was that the selection of newspapers magazines was rather inadequate.
The treatment rooms are spacious yet warm and inviting. I have never been in a treatment room with black walls, but the candles and the soft lighting enhanced the experience and eliminated the sanitized, clinical feel that many spas suffer from.
My friend and I each received a salt rub and a massage. Our therapists were courteous, polite, and highly skilled. They asked us both what we would like from our experience (ie areas to focus on or avoid) and ensured that we were comfortable throughout. We were given ample time to get up from the tables after the treatments, though I think we both would have been happy falling asleep right then and there on the heated massage beds!
Top marks for this place! I will definitely recommend to anyone looking for a special, relaxing day