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We were voucher holders and were looking forward to a relaxing spa day here. On arrival it became clear that this is nothing more than a upmarket leisure centre. The pool area was nice buut was overcrowded and I couldnt beleive when an aqua aerobics class took place and fast, loud music blasted throghout the facilities. It was very noisey and you could not get away from it even in the steam room/sauna. The members of the gym were less than freindly;one man even asked my partner where he was from and then took the 'p' out of his birmingham accent, claiming that we were taking over the place! I couldn't believe his rudeness! I would not recommend this as a spa day out.