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As soon as we arrived the staff were so friendly and helpful, showing us where everything was. The towels, robes and free slippers were a great touch. We wanted to do a class, but the good ones are either first thing in the morning or the evening so didnt tie in time wise for us which was a shame. The pool, suana, jacuzzi and steam room were lovely, although if you'd prefere not to be surrounded by kids then avoid Tuesdays and Thursdays. The swedish back massage was amazing...so relaxing. The therapsit made us all feel comfortable and at ease. Would recommend Bannatyne Petereborough to anyone wanting a pamper day :)