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I arrived early, was greeted on arrival and taken to the relaxation room to wait until my appt time. There I was offered a drink - the room is lovely, with blinds covering the large windows and approximately 6 loungers for you to pick from. It's dark, relaxing and immediately put me at ease. I was asked if I wanted to undress and place a robe on, but I declined.
I had a Vitamin C Murad facial - but I was left a bit disappointed. The therapist, although very friendly and chatty, didn't leave the room as I undressed and as I lay on the table, she noticed I had my vest on and asked me to remove it - at this point I expected her to leave, but she didn't, cue me awkwardly trying to wriggle myself out of it, without flashing my boobs!
The facial began and the therapist accidentally managed to get a mask up my nose, which stung like crazy and then one of the cotton wool pads which was placed over my eye began to irritate and sting too! She was very apologetic and I feel bad actually writing about this, but I'm not about to sugar coat my experience.
I love Murad products and their facials (I've been going to another salon to have them) and had a Wahanda voucher to use, hence me trying this place out, but won't be returning here again, despite the lovely facilities.