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PURE Spa & Beauty Lothian Road

went to pure spa lothian road Edinburgh for a Brazilian wax. I'm so disappointed, after waiting 5 mins past my appointment with no apology the girl brought me to the treatment room
. It was ok but definitely nothing special. She confirmed I was booked for a Brazilian and asked the usual questions. She started the strip waxing (any good salon uses hot wax so this was a disappointment), didn't seem to have any technique, had to go over areas twice, regularly let go of the strip ! Then after doing a high leg wax on one side asked if that was ok! I expressed my surprise and was told she wasnt trained to fo anymore! So she finished the other side and grudgingly took some off the top but it was absolutely not a Brazilian wax. I raised this when paying the exorbitant price and was told that was how they classify a Brazilian!! Ridiculous! I regularly get a Brazilian wax and have been to several places so I am genuinely shocked at how poor this was. Seriously not recommended. More senior therapist who took the payment didn't seem to care that I was clearly a dissatisfied customer, definitely wong be back.

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