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As soon as i came into the hairdresser, there's somebody to welcome you and all of the staff were friendly. The hairdresser that did my hair was extremely helpful and resourceful which is great as i decided to have a change of hairstyle. Everything went smoothly and even though the conditioning were only 5 minutes long and i werent that impressed by the result but the haircut has a very professional finish and it looked great. overall, it is worth going again but the price does take you back a bit as a normal hairdresser is probably from £22 but the headlines price is at £30.50 so thats the only downsider for me.