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The treatment itself was a great experience. Something different. I would do it again. Reception staff are too occupied(perhaps they are under staff that day), other guess were left waiting for quite sometime too without being offered any drinks or if we needed to go to the ladies prior to the treatment. Our therapist we friendly and helpful. We got to take home some samples, but it is just one goodie bag, with no 2 samples of the same kind. Most of the samples are from the men skincare range and my friend and I are obiviously women.