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I was dying for a massage and was very happy to get an appointment within days on Sat.
Lady on the phone was very friendly and helpful, advised to bring own flip-flops & towels (although were provided on the arrival, as well as robes).
The venue is close to Paddington station, brand new and cosy.
The staff is very nice, accommodating and welcoming.
Facilities smallish but they don't overbook it - I hardly saw any people.
The therapist managed a little chitchat and didn't bother me when I just wanted to enjoy the session. The hot stone massage was divine!
Afterwards I relaxed on a bin bag in a relaxation room with some fruit and magazines provided.
Left rejuvenated and extremely pleased with the visit.
Would love to be back!