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The staff were incredibly friendly and helpful - i had to change my booking several times at short notice due to family emergency, and they went out of their way to accomodate it. As a result the treatments were not available any more, but they agreed to substitute it for the evening meal.
the food was tasty and portions plentiful, the service friendly and impecable, the room was comfortable and all in working order; the free parking is so handy.
We went mid-week so it wasn't busy in the swimming pool/sauna/gym/jacuzzi - it was a perfect relaxing romantic break, we are thinking of going again!