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Aurora Spa at Park Plaza County Hall
Visited Jun 2011
I bought a Wahanda voucher for Renew Rose Radiance Facial at Aurora Spa. I called a very nice lady called Dawn booked me in the next day at the Waterloo branch. I aksed and she gave me very good directions so I found the hotel with no problems. When I arrived the therapist picked me up from reception. Her name was Nicola and she was very friendly and made me feel instantly comfortable and welcome.
As I was a bit hot and sweaty she offered a clean towel and a bathrobe and showed me to a beautiful, spacious, spotlessly clean shower. That was such a bonus as I would otherwise feel a bit uncomfortable as the day was very hot. After I had a shower (they had Elemis products in the shower!) my treatment began in a nice, also spotlessly clean room. The music wasn’t that great but mellow enough.
Nicola was using Aromatherapy products – I have never heard of them before – but they smelled lovely. After several different products have been applied Nicola then put a mask on my face and offered another treatment from a choice of three – a mini manicure or mini pedicure or massage. I chose foot massage and it was great! She had strong hands and did the massage very well. After treatment my face had a healthy glow and I felt thoroughly relaxed.
So why 4 stars and not 5 ? Well: I have had lots a facials in different spas and I have got to say in terms of ‘facial massage during a treatment‘ I find that Clarins therapists are the best (they have this technique where they use two hands but feels like they are just using one - it feels like one continuous long movement utterly blissful feeling… hard to explain, but those who used Clarins spas will know what I mean!) Anyway Nicola was not as good as them – but she was still great! And for the money I paid – I was 100% satisfied. It is a fantastic value for money considering how great the overall experience was. I will buy the voucher again and have already recommended it to my friends.