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ELEMIS at Rafayel Spa Lombard Road

Verified (?) Visited May 2011

The hotel was very very nice, the cupcake and tea was great. The spa facilities were very small and although the showers and changing rooms were lovely, one of the two showers did not work, and the other shower must have had stuff blocked down the drain as the water was building up in the bottom of the shower. The beauticians were lovely people but the actual treatment was not that good considering it was a 45min one. My therapist sat there whilst I had masks on and did not give me a massage or anything (which is one of my pet hates as I think that is so lazy). The relaxation room could be soooo much better to, all it is is a room with three beds in, no heat, lights, scents or anything!!
I had a nice time because of the company I was with and the aesthetics of the hotel and spa are nice. I think they could do a lot better though.

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