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I arrived at the venue to find the therapist on route. As a result I ended up drinking tea in the hotel bar whilst I waited for her to arrive. When she did arrive she came and found me and took me down to the spa. It was a small room but big enough for the facial. The ambience was great, low lighting, soothing music and a lovely aroma. The therapist made me feel relaxed from the off and the facial as well as the mini head and hand massages she gave me whilst the face mask was on were an added bonus!
Overall a great experience after a long day at work - I went home very relaxed.
I only saw the treatment room and the toilet whilst in there so therefore I cannot comment on the other facilities it offers.