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Really enjoyed my visit to this spa... it was so refresing to be in a London 5* hotel where the spa wasn't located in basement! Its on the 9th floor (I think) so really bright and airy - lovely views across Sloane St down to Sloane Square whilst sitting on the sofas sipping tea. The 45min massage was fine, I must admit... it was the location, robes and setting that really made the experience. The therapists were lovely and really made me and my friend feel welcome. I would definitely return if another offer was available.