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The Balcony & Cedars Health Club at Richmond Gate Hotel

Please be sure when booking the day to tell Reception that the deal is through Wahanda!! My friend who the gift was for I don't think did, although I had posted her her gift certificate and e-mailed her the other two. Reception took her credit card details "just for security" when she booked, but then charged her for the three of us afterwards, even though I had paid and booked through Wahanda. This quite upset her, and me too that she had been inconvenienced. The spa did refund asap, but they said they get hundreds of bookings and they cannot be sorted into name order etc for them to easily find your Wahanda purchase. This put a dampener on it.

My friends had a facial and a manicure which they were both happy with and we had a good time. Might be quieter in the pool mid-week when children are at school.

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