Download our free Treatwell app.
We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.
Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.
If this is your business, see also our.
I went to The Notting Hill Harbour Club Spa for an Elemis Fruit Glow facial this week and was rather disappointed with the spa facilities, atmosphere and the results of the treatment. The reception staff and therapist were all lovely and had I seen around the rest of the centre I may have been impressed, however the spa itself lacked any atmosphere and at the time someone was fitting TVs so there were boxes lying around the hallways.
The treatment room was large but basic and there was a big plastic ventilator right above the bed which was a bit of an eye-sore. The music during my treatment was also a little too loud and very generic, dull spa music, it also stopped half way through my facial and there was a pause of about 10 minutes before the therapist turned the tape over and switched it back on. (I would have thought the Spa could have afforded a central music system rather than a tape deck under the bed!!)
That said, my facial was very relaxing and the therapist did concentrate on the areas I asked her to. The result however was rather disappointing. The facials I've had in the past have resulted in my skin looking plump, dewy and radiant, but for whatever reason, I left The Notting Hill Harbour Club with blotchy looking skin which wasn't the desired result!
Thankfully I had a £50 Wahanda voucher, so the cost of the facial didn't come out of my own pocket, otherwise I would've been slightly miffed! For what I imagine is a pretty exclusive club, the experience certainly didn't live up to my expectations. I only wish I'd tried The Chelsea Harbour Club instead!