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We were welcomed in reception and told to help ourselves to a nice range of teas and coffees as well as gven robes, towels and slippers. We were seen promptly for our treatments which were very nice and then had time to use the pool, sauna, spa pools and steam room. Spa pools were out of action for a bit and the steam room was a little musty smelling but the sauna was nice and we had a nice relaxing chat. It is a gym spa so it's not the height of luxury but it was clean and great value for money so would recommend for a treat on a budget.