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The spa was very difficult to find even in the mews as it was not very visable, the receptionist was a sullen unfriendly young man. On arriving I was given a pass to put on my car to park and form to fill out after which I was told that my treatment would be reduced as I was 10 minutes late. I was then taken to a treatment room where I undress with no place to leave my clothes so they were left on a chair in the room. Though the therapist was very charming, friendly and professional, the sauna was for 10 minutes and not very hot, I was also not allowed a shower after the sauna and was rushed through the treatment and left with feeling that I had a cheap second class deal. I would not return again or indeed recommend it.