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When I arrived, the receptionist was dealing w other clients, which meant I had to wait 10mins before she dealt w me, which was frustrating.
Once I had filled in the paperwork, she took me downstairs where my friends were waiting. We spent some time in the small little pool, and then the hot room (an electric 'sauna' room) which was *just* big enough for the three of us. We then went to the relaxation room to chill out and await our treatments. There was another lady in there drying her pedicure. There were only 2 chairs, it wasn't squishy, but certainly you couldn't go w a group of you bigger than 3.
The therapist (male) started the treatment getting me to mimic his breathing, which was great and calmed me down. The massage was light pressure - I guess that is how it's done for lymphatic massage - I'm just used to a firmer touch. If you're looking for a relaxing and soothing massage for sore back/shoulders etc, then this isn't the one to go for.