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After reading all the reviews I was apprehensive about using my Wahanda voucher. It was easy to book but took a while to get a female therapist.
The venue is very clean, not as bad as other reviews made out and was easy to find. 2 minutes from Paddington station. Exit by the main taxi rank and cross the road.
The facilities are basic and I did not bother to use them, but relaxed in the chill out room.
The treatment itself was OK not the best massage.
Overall there is room for improvement but the staff are helpful and friendly.