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Was really looking forward to this and overall it was an ok experience.Had lunch in the restaraunt and was pleasantly surprised to be given a 50% reduction even though we'd had two starters each instead of main course. Found everything a bit impersonal. Had just relaxed into the facial when it was all over. Didn't even have the chance to breath in before I was tapped on the shoulder and asked to move to the next room for a manicure which again was ok. Cup cakes and tea was a nice experience in a small relaxation room heated with a halogen heater. The spa itself is lovely to look at but it felt like it was a new experience for the hotel who haven't quite got it right yet - like no water cooler, cups or jugs for when you come out of the steam rooms. Didn't feel particularly relaxed or pampered - like I said, it was an ok experience.