Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.


by The Sun Spa 2 years ago
Dear Orlaith - many thanks for your comments. We welcome all feedback, positive or negative, as it enables us to improve upon the services we provide to our clients. I do feel however that some of your comments were unfair, particularly regarding the welcome received from our staff at reception. We always try to be welcoming and accommodating and treat all of our clients courteously and respectfully. I also noticed the repeated use of the word "Spa" in your feedback? We are not a Spa and have never advertised Spa facilities. We are a beauty salon and offered you a great deal of £20 for three mini treatments that would cost £60-£100 anywhere else. Also, I am not sure if you have ever had a Indian head massage but the whole treatment is about massaging oil into your hair? I think maybe your expectations were too high for a beauty salon and you should, in future, stick to the deals on offer by Spa's rather than beauty salons. Thank you for your feedback though. Although we do have many loyal clients that return to us on a regular basis to enjoy our fabulous deals, we do realise that we are unable to please everyone.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.