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I love the staff here they are so lovely and give good advice as well. The only problem I have with giving it the full five stars is that this time (the same as last time) the strip they left from my bikini wax is crooked. It's not a massive deal, but it is quite obvious that more has been taken off on one side, the side the beautician was standing. I never seem to realise this until I'm out of there as I don't tend to hang around after a bikini wax. Not a major gripe for me but it means next time I go I will have to be vigilant.