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The service in general was ok.
However, I had problem with finding them. It was hard to find their premises. The telephone number which is written in the confirmation letter did not respond, when I was calling for directions. When I finally found the building myself, it was very confusing as to where I had to go, as the business name in the letter does not tie up with any of the businesses housed in that building. I managed to identify them by ringing all the bells of the building...