Treatwell: Beauty Salon Booking & Appointment App
The simple way to book beauty anywhere.
Download our free app.
Logging you in, please wait...
You are logged in
Log in to your account

Does it offend you?

We expect Treatwell citizens to be polite and well mannered so if anything you see on this site causes you offence (profanities, unauthorised advertising, slanderous comments), please let us know and we'll look into right away.

Before you submit your report, have a read of our Community Guidelines to make sure the content of this review breaches them in any way.

If this is your business, see also our tips on dealing with negative feedback.

Casa Spa

I had a voucher for Casa Spa and wanted to ensure that my session would be a ladies only one.
I emailed the Spa and they were prompt and polite in their correspondence. They even took the initiative to change my original booking date to a day that would ensure it was ladies only (a monday). Upon arriving, the outside appearance of the Spa gave away nothing to the arabian delight that was inside. I immediately felt like I had been transported to a different country.
The lady at reception was friendly and greeted me with a small shot of mint tea, which she insisted I drank as part of the hammam experience. Waiting time was around 10 minutes, after which she led me into a small changing room and instructed me on lockers and such. Flip flops were provided, I brought my own towel for convenience although they do hire out towels. Then another lady, dressed in hammam attire (it reminded me of the workers in a hammam in Turkey) led me down a narrow stair way through to the main spa area - which was magical. I felt relaxed and in a trance. I was led into the sauna and was advised to relax. I had booked an additional body scrub which was delightful, i felt all my muscles relax under the firm strokes of the kessa mitt. There were three more women in the sauna room, which was not bad, if it had been more, the peaceful ambiance might have been ruined.
After the sauna and scrub, I showered and was wrapped up and plonked into the most beautiful room filled with cushions and candles. Tea and sweets and fruit were placed in front of me. It was a complete relaxation haven, especially since I had the place to myself at this point. I left floating and felt fab. I recommend this place and will probably visit again as a treat.

Why are you reporting this review?

Please give us concise information to back up your report

Already a Treatwell citizen?

If you've already registered with Treatwell, why not log in before reporting this content? If you log in we'll be able to get in touch with you once we've reviewed the content you're reporting.

If you're not a citizen, why not register now?

See also our tips on dealing with negative feedback.