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Reading Beauty Salon

STAY WELL AWAY FROM STUDIO 15!! Especially with IPL treatments! I bought a voucher on groupon for 1 large, 1 medium area - my underarms and my lady bits. I've seen 2 'beauticians' - if you can call them that at studio 15, the first lady was ok, did the job and basically threw be out with little time to get dressed again. I then went to book another 6 sessions as was offered at the end of the first for the same price. I booked this and my first appointment. I then went onto a medication meaning my skin in very sensitive and cannot be exposed to light, so tried to get in contact (2 weeks before my appointment) they did not answer the phone once, or return my voicemails or messages, until I missed my appointment. I have since been trying to get in contact for 5 months for a refund, I have managed to get the lady on the phone once, who was about to go into a treatment and offered to ring me back. Surprise surprise, she hasn't! It feels like walking into a cold, old office where you can see bursts of mould, the decor is cheap and service is not acceptable.

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