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I was given the massage by Olga. She was excellent. But a full body massage does not include feet and arms! You have to ask for this to be included. You also have to ask for a hot wet towel to remove the massage oil before you dress, don't assume this will happen automatically. However you do have access to a shower if you need it. Ending with a final positive, I would go there again for sure as the massage itself was one of the best I've had.