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We had a really lovely time here . We were greeted by very friendly staff who were very informative and helpful. The changing facilities were excellent . We were a little disappointed to find the outside pool and one of the steam rooms were closed. My massage was wonderful , just not long enough!!! Sadly my friend who had a facial was subjected to very hard sell of products which really tarnished her experience. Finally we had a lovely lunch served by very friendly staff. Overall very good value for money and a great day out , just a shame about the lack of full facilities and the over zealous sales pitch!!!