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Spa Naturel Fitness at Mercure Norton Grange Hotel & Spa


Hotel was ok. Rooms are not very modern. We were told my spa staff you can normal check in early, however this was not the case. First room was very smelly and is was a room specific to disabled person. Moved rooms and the window would not close. Food in the pub is ok ordered a chicken club but the chicken was dry and not much in the £11.50 sandwich. Spa was lovely but busy so we could not book any further treatments. Poo area, changing rooms and showers were not very clean they had plaster and hair everywhere. Dinner was ok but the food was cold so we sent it back. Staff were really friendly but I would not stay at this hotel again

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