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The Club and Spa at Hoole Hall

Verified (?) Visited Apr 2014

There was a hen day there and they were continually drinking alcohol IN the pool , alcohol going in the swimming water and on floors . Could not use outside room because of noise and everyone who went in , came out , hen party were drunk ! . Told staff twice but reception staff were very off to approach . Steam room was out of use . All beds were took with towel with no one returning for hours . Did not get to sit by pool even though it says no one to reserve beds ? Kids in pool after the time they were not supposed to be . Relaxation room full of empty drink glasses and snuggled alcohol . Was a total waste of money and only relaxed during massage . Dinner was ok but you had to pay for anything other than water . Even a cup if tea was priced !

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