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Health Club & Spa at Hallmark Hotel Gloucester


Verified (?) Visited Apr 2014

We tried for days to book our treatments and when we finally got through, they were fully booked. After much complaint they managed to get us late appointments at 5 and 5.30. When we got there they had us in for 5.30 and 6pm. The member of staff moaned to me that she was staying late to do our treatments, talked through the whole 'relaxing' massage and the actual massage was about as good as a 5year old putting sun cream on my back.

The rest of the hotel looked like it needed a good clean and the carpets were filthy!

I would never stay here again and would not recommend it!

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