Treatwell: Beauty Salon Booking & Appointment App
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I booked a 15 minute Indian Head Massage for £10 and to say that the whole affair was a nightmare is a gross understatement!When I tried to call the place on my land line and mobile it kept saying they don't accept anonymous calls-my land line is ex directory, my mobile is not, so I had to get Wahanda to call them so I could book the appointment. Apparently I was told they put a block because of prank callers.This might keep prank callers aware but it might also keep potential customers away. If I hadn't booked the voucher online I would have called somewhere else and not bothered to try and get to them, as most businesses don't have such draconian practices.
On the day of the appointment there was loud Indian music playing while I was waiting which is not what I would call relaxing. The masseuse started out by putting oil on my hair and only after that did she tell me she was going to put oil on my hair because all massages need oil as she said. The massage consisted mainly of her rubbing the oil into my scalp, which was the least relaxing experience in my life! I had to tell her to stop the rubbing and the oil as I did not want to walk out of the salon looking like I had just washed my hair in oil! Even I have given myself better head massages and that was free!I had an Indian head massage many years ago on a special chair and there was no oil in sight: it was amazing. Don't get me wrong I don't mind the oil, but I would have liked to have been asked first. Plus putting oil on hair is only great at home when you know you can have a shower afterwards however considering that I was about to go out in public leaving my hair full of oil was just odd. The staff was somewhat friendly and the place somewhat clean, but for the level of service offered they are overpriced. I asked the masseuse for talcum powder to strip the oil from my hair and she obliged but first she suggested that I get a wash and a blow dry as they had a special on. Sorry won't be back, luckily I didn't pay for it as it was a gift but £10 for 15 minutes of rubbing in oil into my hair is a great way of fleecing people of their hard earned cash....with no decent massage in site.